Privacy Policy

Welcome to The Platform Muse (theplatformmuse.com), owned and operated by THE PLATFORM MUSE LLC. Your privacy is important to us, and this policy outlines how we collect, use, and protect your personal information. By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to enhance your experience with The Platform Muse:

A. Personal Information

When you sign up for memberships, courses, newsletters, consultations, or other services, we may collect:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment processors)

  • Social media handles (if provided for networking or community engagement)

  • Government-issued identification (which may be required for some services and onsite special events)

B. Non-Personal Information

We also collect general website usage data to improve our services, such as:

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the site

  • Referral sources (how you found our site)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and personalize The Platform Muse services, including membership access, courses, and consultations.

  • To communicate updates, promotions, and important announcements.

  • To process transactions securely.

  • To verify identity when required for some services and onsite special events.

  • To improve user experience and website functionality.

  • To analyze website traffic and engagement for growth and strategy purposes.

  • To protect against unauthorized access, fraud, or misuse of services.

3. Government Identification Verification

For certain services, such as high-tier memberships, one-on-one consultations, or hired services at our specified studio locations, we may require government-issued identification (e.g., driver’s license or passport) to verify identity. Additionally, ID verification will be required for onsite special events to ensure security and prevent fraud. This may be required to:

  • Ensure the security of our community and services.

  • Prevent fraud and unauthorized access.

  • Comply with legal or contractual obligations.

We handle identification documents with strict confidentiality and do not share them with third parties unless required by law. Verification data is securely stored and deleted after the verification process is complete.

4. How We Protect Your Information

We take data security seriously and implement reasonable safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform is completely secure, and users should exercise caution when sharing information.

5. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

  • Service Providers: We may work with trusted third-party partners (such as payment processors or email services) to help run our platform. These providers only receive necessary data to perform their services.

  • Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect The Platform Muse and its users.

  • Community Interactions: If you voluntarily share information within The Platform Muse Community, such as in forums, events, or networking spaces, it is accessible to other members and subject to their privacy practices.

6. Third-Party Links & Affiliates

Our website may contain links to third-party websites, resources, or affiliate partnerships. While we recommend trusted partners, we are not responsible for their privacy policies or data handling. We encourage users to review the privacy policies of any third-party sites before engaging with them.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience and site performance.

  • Analyze website traffic and behavior.

  • Personalize content and marketing.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

8. Your Privacy Choices & Rights

You have the right to:

  • Access & Update Information: Modify or update your personal details in your account settings.

  • Opt-Out of Communications: Unsubscribe from newsletters or promotional emails by using the "unsubscribe" link in our emails.

  • Request Data Deletion: You may request that we delete your personal data, subject to legal and operational obligations.

To make a request regarding your personal information, please contact us at info@theplatformmuse.com.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or website announcements.

10. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact us:

Email: info@theplatformmuse.com

Effective Date: 2.2.24